Returns & Product Care

Can I return an item?
Return eligibility may vary by product. Please review our Return & Refund Policy for complete eligibility, timeframes, and instructions before sending anything back.

What if my product arrives damaged or incorrect?
Please contact us as soon as possible and include your order number, a description of the issue, and clear photos of the item and packaging when applicable.

How should I care for my fidget?
Keep your product clean and dry and avoid unnecessary exposure to moisture, extreme heat, chemicals, or excessive force.

How should I clean it?
Cleaning recommendations depend on the product and material. In general, use a soft, slightly damp cloth unless the individual product instructions say otherwise. Avoid soaking products containing metal, magnets, bearings, or moving components.

Can normal use cause wear?
Yes. Like other frequently handled items, fidgets may develop minor cosmetic wear over time. This can include small scratches, changes to the finish, or other signs of regular use.

Need help with a product?
Contact us and include the product name and your order number if applicable. We’ll be happy to help.

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